Shipping Policy

At Sino Cosmic, we strive to provide you with a convenient and efficient online shopping experience. Below is our shipping policy:

1. Order Processing
   Once you have placed your order, we will process your request within 1-3 business days. During this time, we check the availability of the products and prepare the package for shipment.

2. Shipping Methods
   We work with a variety of courier companies to ensure your order arrives safely and in the shortest possible time. Available shipping methods may vary depending on the location and size of your order.

3. Delivery Time
   Estimated delivery times depend on the destination location. Generally, shipments within Spain take between 3 to 7 business days. International shipments can take between 7 to 14 business days, depending on the destination country.

4. Shipping costs
   Shipping costs will be automatically calculated during checkout, depending on shipping location and order size. We offer standard and express shipping options, with variable pricing.

5. Order Tracking
   Once your order has been shipped, you will receive a tracking number so you can follow your package via your chosen courier service. You can use this number on the courier company's website to get updates on the status of your shipment.

6. Problems with Shipping
   If your order does not arrive within the estimated time or if there is any problem with the delivery, please contact our customer service immediately. We will work to resolve any issues as soon as possible.

7. Shipping Addresses
   It is important that you provide a correct and complete shipping address. Sino Cosmic is not responsible for lost or delayed packages due to incorrect information provided in the shipping address.

8. International Shipping
   We ship internationally to several countries. Please note that any customs fees, taxes or additional charges, if any, are the responsibility of the customer.